FAQ
Training Slides
1. How can I inquire for order my paper and office supplies?
1. Negotiation Skills for Sales and Buyers
2. How do I use my Purchase Orders (PO’s) for ordering?
2. Building and Closing the Sale
3. Can I add or delete items from my order if I change my mind?
3. Customer Service
4. Can I get a discount if I order large quantities of an item?
Handling_Processing_Sales_Returns
5. Is there a separate pricing level for wholesalers and large volume customers?
Procedure for Credit Line Application and Serving Customer Orders
6. Can I have my ordered items delivered – Fast and Free?
7. Can you deliver our orders even to out-of-town locations?
8. Can the nearby The Paper Tree store deliver my order?
9. Do I have to wait at my home or office all day for my delivery?
10. Can I order for items that you do not carry in-store?
11. What if you do not have the stock I ordered?
12. What are the procedures of Return Policy?