FAQ   Training Slides
1. How can I inquire for order my paper and office supplies?

1. Negotiation Skills for Sales and Buyers

2. How do I use my Purchase Orders (PO’s) for ordering?

2. Building and Closing the Sale

3. Can I add or delete items from my order if I change my mind?

3. Customer Service

4. Can I get a discount if I order large quantities of an item?

Handling_Processing_Sales_Returns

5. Is there a separate pricing level for wholesalers and large volume customers?

Procedure for Credit Line Application and Serving Customer Orders

6. Can I have my ordered items delivered – Fast and Free?


7. Can you deliver our orders even to out-of-town locations?

8. Can the nearby The Paper Tree store deliver my order?

9. Do I have to wait at my home or office all day for my delivery?

10. Can I order for items that you do not carry in-store?

11. What if you do not have the stock I ordered?

12. What are the procedures of Return Policy?